Help & Care
Shipping & Returns
Standard courier delivery across South Africa in 2–5 business days.
Flat rate R120. Complimentary delivery on orders over R2500.
Unopened items may be returned within 14 days of delivery. Email us to arrange a collection.
Authenticity Guarantee
Every fragrance at Pixy's is 100% authentic — sourced directly from the houses or authorised distributors. We never sell testers, refills, or dupes.
Batch codes are checkable on request. If you ever doubt an order, contact us within 30 days for a full refund.
FAQ
Yes — every order includes a complimentary sample. You can also request specific samples via the concierge.
Free pickup is available at our Johannesburg boutique. Choose "Pickup" at checkout.
PayFast — credit card, Instant EFT, and Snapscan. All transactions are secured and processed in ZAR.